Reputation Is Important
Experience and client opinions matter. Not only do we maintain an “A” rating with Angie’s List and the BBB; client reviews can be found on Angie’s List, Yelp, and Home Advisor.
We look at each situation as an opportunity to let our integrity and quality of work shine.
Highlighted below are some of the reviews left by our satisfied clients. If you are a previous customer, please take a few minutes to tell us about your experience.
100% Customer Satisfaction is our goal: Hard Work, integrity, correct solutions, and the ability to trouble shooting situations with which most companies are not comfortable, are a few of our foundational building blocks on which our company rests.
Let Our Customers Speak for Themselves
“Working with Ryan and his team was excellent. We were happy with the end result. During the fix, he upgraded additional items at no charge and educated us on the issue. He also checked our system and made sure it was clean and running well. We were excited that the smell was gone 100% and that his pricing was extremely fair, as some provider’s were looking for an arm and a leg. Another item that were happy with is that his team used booties around the house and vacuumed and cleaned up before they left. When they were done, I would never have known they were there, besides the smell being gone. They respected our home and cared about the issue. GREAT COMPANY! Would I recommend them? Without a question!”
“Ryan was very prompt with estimate, obtaining the unit, and installing it. He did a very good job with putting throws down to keep the carpet clean. Overall, he did a great job.”
“Had trouble with our heater- Ryan had a add in our local paper, called and he came. We are so pleased with him. Very good worker. We are going to keep him.”
JG General Contractor, Inc
“Our company, JG General Contractor, Inc., has used RS Reinford Mechancial LLC for many of the custom remodeling jobs that we’ve done. They are highly qualified & great to work with. We would highly recommend them.”
“All went very well with the installation and they also installed a new air filter for the house. Did everything in one day and also installed “Snow Feet” on outside Trane unit to keep it up off ground. Awesome company and very trustworthy. Rare to find in today’s market.”
“I found RS Reinford Mechanical on Angie’s LIst and Angie did not disappoint. RS Reinford Mechanical earned a new customer. Ive had Heat Pump check ups and service contracts with companies who have large advertising budgets. Those technicians come in, check the minimum checklist items, and they are on their way to the next house. The RS Reinford Mechanical Technician thoroughly inspected my entire Heat Pump system like he was inspecting his own for his family. He found an obvious gap in my return duct that no other technician noticed in 12 years. Very knowledgeable. He explained what all the readings meant, whats normal, and what could be a problem. Another company recommended I install an expensive UV light where he stated that it would be a waste of money for me and that company’s quote was 3 times what it should be. He caulked the gap in the duct and cleaned the coils as part of the check up price not an additional charge. I value quality and old fashioned genuine customer service. RSReinford is the first and only HVAC company that has impressed me. Highly recommend and I wouldn’t even consider using another HVAC company.”
“Jessie came out and tuned up my furnace. Arrived on time. Explained to me what he did and gave me a few suggestions on what I could do to keep my furnace running properly. I will surely call again for my next tune up or any other future repairs.”
“Mechanic was very professional from start to finish. Wore booties to protect floor came in did his job and no run around of I needed extra work done. Explained everything to me that he did, recommended something’s but said the extras where not necessary it was just to update my system. Gave me a computer readout of test ran. I will defiantly call them for a service agreement to use them again.”
“Ryan arrived on time despite the fact that one of his workers was dealing with an emergency. He was very professional, pleasant and answered all of my questions.
He was here for close to 2 hours. His service was the most thorough anyone has ever provided in the 21 years I have had this furnace. He checked everything very thoroughly and even removed the blower motor to check the bottom of the heat exchangers. Nobody ever did that nor did they remove the top panel to check the top of the heat exchanger. While he was in there he cleaned the evaporator coils, something I have been asking every service technician to do. None ever bothered and said it wasn’t necessary.
He found that the Inducer motor was drawing 2.10 amps but was rated at 1.75 amps indicating that it is failing. He is going to give me a price for the repair and I will update this after it is done.
Based on this experience I can recommend R. S. Reinford very highly.”
“Ryan did a thorough checkup of heating/AC system. He was very informative and took the time to explain to me the different components of the system. Very professional and I would definitely recommend him in the future.”
First off, this was a WONDERFUL experience with RSReinford!
This may have been my first time with them, but certainly not my last. ( they now have a regular customer ) It was the middle of a heat wave in July and our AC was running constantly and we hadNO IDEA that our HVAC system was overflowing with water! It was running down the system like a waterfall and made its way through the drywall and onto half of our basement carpet. Of course, we had to turn off the unit in the middle of a heat wave… and NO ONE wants to turn off their AC haha.
I had to get someone out to my house ASAP to fix it and in a heat wave, it is always hard to get someone out right away, but not in this case. RSReinford came out right away and knew exactly what the problem was and fixed it in about 15 minutes! They got my HVAC system back up and running and my house cool again Ryan was very knowledgeable and friendly. They wasted no time in getting the job done and done right. And they also told me what to do to make sure this doesn’t happen again. THANK YOU!!!
I would recommend RSReinford to anyone and will continue to use them from this point on. They
are quick, knowledgeable, and at a fair price.
THANK YOU once again!!”
“He arrived on time and went right to work explained every thing he did was quick and efficient. He did a great job, so we signed up for a yearly service contract.”
“We called about 6:30am to report our heater was not working. We didn’t expect a call back so fast (we just woke up ourselves). Ryan got back to us within 10 minutes to schedule an appointment. He was prompt and professional. He ran a diagnostic test and replaced the faulty part within 20 minutes. I got a invoice sent to me via email which I thought was neat.
“We woke up on a weekend and there was no heat in our house. The heater had cut off throughout the night and it was really cold. I personally know him as well so my wife had called him and he came out on an emergency call. In a few hours he repaired the heater and got it running quickly. His price is reasonable.”
“Jessie tuned up my furnaces. Arrived right on time. Answered my questions and explained to
me what he did. He insulated the ducts right above the furnaces for free. I will definitely use them again for my next tune up or any other future repairs.”
“He arrived on time, Got right to work. Excellent personality. Good job.”
Tom & Betsy R.
“He was on time and did a stellar performance. He found something that could have caused some problems in a cracked drain in my ac in the attic. He came in with a reasonable offer for the repair on site instead of coming back out.”
“Ramone the technician, was courteous, prompt and professional. He knew his job and was very diligent and caring. I will use this firm in the future.”
“The technician discovered problems with the contactors and replaced same; after advising that this was not unusual for a system that is 13 years old. I was further reassured that the rest of both systems were in good operating condition. The technician was neat, and professional; and explained the workings of the system and things to keep a watch for, going forward.”
“The technician Ramon came out to do a pre-season check of my A/C. As he was doing each of the checks,both inside the house and outside, he inform me what the purpose of each of the checks was for, I found that to be very helpful. Ramon was very pleasant and very knowledgeable, he also gave me a couple of tips to make my A/C run more efficient. They gave my A/C a clean bill of health, much to my happiness.”
“Joe thoroughly inspected my central air system, made a couple of minor adjustments, and educated me about several features. The unit is now ready to go for the summer! I was impressed with this company’s responsiveness, professionalism and friendly customer service. I will definitely use them again.”
“Service performed as requested, no problems or complaints. We would call again if other work is needed.”